FAQs

 

MEK Magnet Frequently Asked Questions!

 

How does the Armor stick to aluminum doors? Great question! Our new Armor line for JLs, JTs, Trucks and Ford Bronco uses nano-hold technology to stick to the vehicle aluminum and all!

How do I store my Armor? Get the NEW MEK Carry Bag! Otherwise, it's best to store Armor flat until the next use. For nano-hold Armor, ensure the clear plastic backing provided is applied to the gel to keep it fresh and prevent dirt for sticking to it. Nano-hold Armor can stick to both sides of the protective plastic. Storage ideas include stacked on a large piece of cardboard under a raised bed or in between the wheel well floor section in the garage (just be careful not to drive over it) 

Can I drive on the highway with my Armor on? yes you can, the magnetic Armor is tested to 85mph and the nano-hold Armor we have yet to hit a high enough speed to budge it. Just ensure your Armor is properly applied with no raised or over-lapping sections that could allow wind to get in between your Armor and vehicle. Please not Hood Armor is NOT rated for high speeds and is for trail use only.

Do you offer replacement parts? yes, replacement parts for all models can be made to order. You'll find the Replacement parts page from the Armor Collections menu and send us an email for all custom Armor panels you need.

My trail badge does not line up with the Armor cutout, what's up? Some special additions and 2017 JKs may have different or added badges that we do not account for. This is a simple fix to relocate the badge (it is usually adhered with double sided sticky tape) or make a cutout on the Armor to fit around your added badge. Do not drive with the Armor over a protruded badge that the Armor does not make a flush bond with your vehicle around.

My nano-hold technology Armor is not properly sticking to my vehicle, what do I do?

Your vehicle has some sort or polymer or chemical treatment on it such as a rain repelling wax, non-stick, anti-static, ceramic or Teflon coating that is chemically preventing the nano-hold membrane to bond. The chemical on your vehicle will need to be removed and depending on what's on it could be removed with several carwashes, a wipe down with diluted 70% isopropyl alcohol or a clay or compound chemical remover.

Is there a warranty? What is the return policy? We offer one year warranty for fade and workmanship. We will exchange or replace any Armor panel that does not meet this high standard of quality. Return Policy: We can only accept returns for Armor that has not been used or removed from the packaging. A 25% restocking fee may apply.

What forms of payment are accepted? All major credit cards, PayPal, Amazon Pay, Google Pay and Affirm monthly payments (Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.) Taxes and shipping may be extra depending on your area.

What shipping is available, and can you ship worldwide? We ship internationally! we use USPS and UPS to safely and quickly get your Armor to your door. We offer ground and express shipping options which are based on your delivery zone with most in stock orders shipping within 24 hours, and all custom, made to order and special orders shipping within 7 to 10 business days!